1. Who is responsible for your data
DigitalProgSolutions (“DPS”), operating in Tijuana, Baja California, Mexico, is responsible for the processing of your personal data.
For any matter related to your data, you can email us at digitalprogsolutions@gmail.com or message us on WhatsApp at +52 664 367 5692.
2. Personal data we collect
- Identification and contact data: name, email address, and phone or WhatsApp number.
- Information about your project or business that you choose to share in your messages.
- Browsing data, only if you accept measurement cookies: pages visited, device and browser type, approximate location, and cookie identifiers.
We do not collect sensitive personal data or process payments on this site.
3. Purposes of processing
Purposes necessary to serve you, which do not require your consent:
- Responding to your messages and information requests.
- Preparing and sending you quotes.
- Scheduling calls or meetings.
- Providing the services you hire and following up on them.
- Invoicing and complying with legal obligations.
Additional purposes, which require your consent:
- Sending you information about promotions, news, and services.
- Measuring site usage with Google Analytics to improve it.
- Measuring the effectiveness of our advertising with the Meta Pixel.
You can refuse the additional purposes by rejecting cookies in the banner shown on the site or under “Cookie preferences” at the bottom of each page, and by emailing digitalprogsolutions@gmail.com to stop receiving promotions. Refusing does not affect the service we provide to you.
4. How we obtain your data
We obtain it directly from you when you contact us via WhatsApp, email, or social media. The forms on this site do not store information on a server: they open WhatsApp or your email app with the message already written, and we receive your data only when you send it.
If you accept measurement cookies, we also collect browsing data automatically.
5. Cookies and similar technologies
Google Analytics (Google LLC) and Meta Pixel (Meta Platforms, Inc.) cookies are activated only if you accept them. The site also stores your language, chosen currency, and cookie decision in your browser; this information does not identify you.
You can change your decision at any time under “Cookie preferences” at the bottom of each page, or by clearing your browser cookies.
6. Who we share your data with
We do not sell your data or share it with third parties for their own purposes. To operate, we use providers that process data on our behalf, some located outside Mexico, mainly in the United States:
- Google (email and Google Analytics).
- Meta (WhatsApp and Meta Pixel).
- Cloudflare (website hosting).
We do not make data transfers that require your consent. We would share your data without it only where the law allows, such as a request from a competent authority. If a transfer requiring your consent becomes necessary in the future, we will ask you first.
7. Your ARCO rights
You have the right to access, rectify, cancel, or object to the processing of your data (ARCO rights), as well as to withdraw your consent and limit the use of your data.
To exercise them, email digitalprogsolutions@gmail.com with the subject “ARCO Rights” and include:
- Your name and how you would like to receive our response.
- A document proving your identity or, if applicable, that of your representative.
- A clear description of the data and the right you want to exercise.
- Any information that helps us locate your data.
We will respond within 20 business days at most. If your request is granted, we will carry it out within the following 15 business days. These periods may be extended once by an equal period when justified. The process is free; only shipping or reproduction costs may apply.
8. Data retention
We keep your data only as long as necessary to fulfill the purposes described and our legal obligations. After that, we block and delete it.
9. Minors
This site is not intended for people under 18, and we do not knowingly collect their data.
10. Authority
If you believe your right to personal data protection has been violated, you may contact the Secretaría Anticorrupción y Buen Gobierno, the authority in charge of this matter in Mexico.
11. Changes to this notice
Any changes to this privacy notice will be posted on this page with the date of the update.
12. Language
This notice is also available in English and Korean. If there is any difference between versions, the Spanish version prevails.